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Member of the Month Spotlight
An interview with Lois Eskin of Lois Eskin Associates.
Q: Please describe your company
A: We are a 17-year-old consulting firm for publishers,
organizations, and developers of instructional materials.
Our services include strategic planning, organizational,
process and procedures analysis, employee satisfaction
studies, product, market and competitive analysis,
and market planning. We also offer a number of seminars
to publishers and developers. Our research services
are extensive: we do proprietary studies of all types
and, as you know, we conduct syndicated studies of
the supplementary market.
Q: Has the role of research in business development changed for publishers
in the past few years? If so, how?
A: Some publishers have always strived to create research-based
product; others have relied more on intuition and the
input of a limited number of customers and sales/marketing
employees. NCLB, for all of its pitfalls, has focused
educators on the importance of research in determining
which instructional models to use with children. This
focus, in turn, is causing publishers to reexamine
and rev up the role of research in their development
processes.
Q: What are the biggest implications of NCLB for
principals and teachers?
A: NCLB has implications for all aspects of the educational
process. Most immediately, educators are frantically
trying to decide what to do to help their students
pass the high-stakes tests. Obviously, publishers that
supply evidence to this effect have an edge over those
that do not. But the bigger implications are much more
serious. For example, what will happen to instruction
in the arts? Extracurricular programs? Critical and
creative thinking? The emotional stability of teachers
and students under pressure to pass the tests? The
relationship between parents and the schools? The legal
implications for schools that don't measure up? Will
the option to move students to other schools ultimately
institutionalize public funding for private education?
I could go on and on ...
Q: What is the most common mistake you see publishers
make when devising their research strategies?
A: Some publishers do not have a research strategy.
Instead, they are reactive, rather than proactive.
Others tend to rely on research of just one type or
from just one source. For example, AEP's recently sponsored
research on supplementary publishing gathered industry
statistics from its member publishers and consolidated
it. This information can be very helpful in analyzing
one's own operating processes, sales, and focus. On
the other hand, our own Study of the Grade K-6 Supplementary
Instructional Materials Market (K-6 Supplementary Study)
gathers data from teachers and principals and is enormously
helpful in tracking trends, product and marketing preferences,
competitive information, and the like. Focus groups,
telephone interviews, and internal reports serve yet
other purposes. All are useful; none should be used
exclusively.
Q: Can you give an example of research that you
think has been particularly effective?
A: The timely execution of a carefully thought-out
and ongoing plan that includes both qualitative and
quantitative research and is conducted by reputable
researchers is the most effective approach. Subscribers
tell us our K-6 Supplementary Study is highly effective.
But I hope it isn't the only research they rely on.
Q: Why did you decide to join AEP?
A: In 1998, AEP invited me to present the results
of an earlier edition of the K-6 Supplementary Study
at AEP's annual meeting. I was so impressed with the
quality of the meeting and the members that I joined
immediately, recognizing that this organization was
likely to become a powerful voice for supplementary
publishers. And it has!!
Questions, ideas, or
in need of more information? Please contact Stacey
Pusey at 856-241-7772. |